888bt Privacy Policy — Your Information Is Safe With Us
888bt treats the protection of your personal information as its highest priority. Read this policy to learn in detail how we collect, use, and store your information.
Introduction and Purpose
888bt is a trusted online gaming platform for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This privacy policy ("Policy") explains how 888bt collects, processes, stores, and protects your personal information.
When you use the 888bt website or services, you agree to the terms of this policy. We always respect your information and never sell or transfer it to third parties without authorisation.
This policy may be updated from time to time. In the case of significant changes, we will notify you via your registered email and update the "Last Updated" date at the top of the page.
What Information Is Collected
888bt collects several types of information — some you provide yourself, and some is collected automatically.
What You Provide
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (for the KYC process)
- bKash, Nagad, Rocket, or bank account details (for payments)
- Messages you send in support chat
Automatically Collected Information
- IP address and device information
- Browser type and version
- Time spent on the website and pages visited
- Gaming history and transaction records
- Cookie and session data
- Referral source (where you came from)
Purpose of Using Your Information
888bt uses your information only for legitimate and specified purposes.
Account Management and Service Delivery
Your information is essential for creating, verifying, and managing your account. This includes confirming your age (only users aged 21 and above may use 888bt), processing transactions, and providing gaming services.
Security and Fraud Prevention
888bt complies with anti-money laundering (AML) and know your customer (KYC) guidelines. Your information is used to detect suspicious activity, prevent fraudulent transactions, and ensure the overall security of the platform.
Customer Support Improvement
We use your contact information to communicate with you effectively and to provide 24/7 live chat support. This helps us resolve issues quickly and improve service quality.
Legal Compliance
We are legally required to retain certain information in order to comply with applicable laws and regulations. We are obliged to provide necessary information upon instruction from government authorities or courts.
Platform Development and Analytics
We analyse anonymised statistical data to improve the user experience, identify technical issues, and add new features.
Cookie Policy
The 888bt website uses cookies to function properly and to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are required for the core functionality of the website. They are used to maintain login sessions and ensure security. These cookies cannot be disabled.
Functional Cookies
These cookies help remember your preferences and settings, such as your preferred game or language setting. You can disable them from your browser settings if you wish.
Analytics Cookies
These cookies are used to understand how 888bt services are being used. The data collected is completely anonymous and not personally identifiable.
You can control cookies by changing your browser settings. Keep in mind, however, that disabling certain cookies may cause some website features to stop working correctly.
Sharing Information with Third Parties
We share your information only in the following limited circumstances:
Payment Processors
To complete your transactions, we work with bKash, Nagad, Rocket, and bank transfer services. These partners have their own strong privacy policies and receive only the information needed to process payments.
Technology Service Providers
Game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi) and technology service providers receive only the information needed to deliver their specific services. They work with us under strict confidentiality agreements.
Law Enforcement Authorities
In response to legal instructions, court orders, or lawful requests from government authorities, we are obliged to provide the necessary information. In such cases, we always comply with applicable law.
Business Restructuring
In the event of a business merger or acquisition, your information may be transferred to the new entity, but the protections in this policy will remain in place and you will be notified in advance.
Data Security Measures
888bt has implemented industry-standard technical and organisational measures to keep your information secure.
SSL Encryption
All data transfers are secured with 256-bit SSL encryption, ensuring banking-level security.
Firewall Protection
Advanced firewalls and security monitoring systems prevent unauthorised access.
Two-Factor Authentication
We offer two-factor authentication (2FA) to keep your account secure.
Secure Data Centres
Your information is stored in physically secured data centres with strict access controls.
Data Retention Period
888bt retains your information only for as long as it is needed or required to meet legal obligations.
Active Account Data
All your information is retained for as long as your account remains active. This is necessary to provide you with uninterrupted service.
After Account Closure
When an account is closed, transaction and financial records are retained for a specified period as required by law. Once that period ends, the information is securely deleted.
Inactive Accounts
For accounts that have been inactive for an extended period, we will notify you in advance. If you do not respond, unnecessary information may be deleted, though information subject to legal obligations will be retained.
Your Rights and Options
888bt respects your data protection rights. Your rights are set out in detail below.
Right to Access
You may request at any time to know what information 888bt has collected about you. Submit this request through the support team and we will respond as quickly as possible.
Right to Rectification
If your account contains incorrect or incomplete information, you have the right to have it corrected. This can be done through your account settings or via support.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, information subject to legal obligations may not be immediately erasable.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted. In such cases we will retain the information but will not actively use it.
Protection of Minors' Information
888bt does not knowingly collect or store the personal information of any minor (anyone under the age of 21). Age verification is mandatory during registration and we ensure this through the KYC process.
If we are informed that a minor's information is present in our system, we will immediately close that account and delete all associated information.
Policy Changes and Updates
888bt may periodically update this privacy policy as needed. In the case of any significant changes:
Change Notification
For significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of the page.
Effect of Changes
Continued use of the site after an update will be considered your agreement to the new policy. If you do not agree with the revised policy, you have the option to close your account.
Viewing Previous Versions
If you would like to view a previous version, please contact our support team and we will fulfil your request as quickly as possible.
Contact for Privacy Matters
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat
Our 24/7 live chat support is available in Bengali. Live chat is the fastest way to get immediate help with any privacy-related matter.
For written requests or formal matters, email us at: [email protected]
We generally respond as quickly as possible.